At Botanica Beauty Studio, your time is valuable—and so is ours. To ensure smooth scheduling and fairness to all clients, we kindly ask that you follow our cancellation policy: • Cancellations or reschedules must be made at least 48 hours before your appointment. • If you cancel less than 48 hours before your appointment, or do not show up, a 50% cancellation fee will be charged based on your booked service total. All appointments require a card on file to secure your time. This card will only be charged in the event of a late cancellation or no-show. We understand that unexpected situations can happen. If you have an emergency, please contact us directly and we’ll do our best to assist you. After 3 missed appointments, all future bookings must be prepaid and promotional/discounted services will no longer apply. Thank you for respecting our time and policies so we can continue to serve you with the best care and attention.