All sales at Botanica Beauty Studio are final. We do not offer refunds on any services rendered or products purchased. This includes, but is not limited to, injectable treatments, skincare services, weight loss programs, and retail products. Results from aesthetic treatments may vary from person to person, and while we strive to achieve the best outcomes, results are not guaranteed. If you have any concerns about a service you received, please contact us within 3 days of your appointment and we will do our best to address the issue professionally. Thank you for understanding and respecting our policies.